Hiring a cashier: job description template and interview questions
Everything you need to post a cashier job and interview candidates: a template you can copy and edit, interview questions with what a good answer shows, and pay benchmarks from federal data.
Pay data: BLS Occupational Employment and Wage Statistics, May 2025. Job content: O*NET 31.0. Updated 2026-10-26.
Cashier job description template
Copy this template and replace the parts in [brackets]. Keep only the responsibilities and requirements that are true for your job.
Cashier
Location: [City, State or remote] · Schedule: [Full-time, part-time, shifts] · Pay: [$X to $Y per hour]
We are hiring a cashier to check out customers quickly and accurately, handle cash and card payments, and keep the checkout area clean and stocked. This is an entry-level role; we provide paid training.
Responsibilities
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Greet customers entering establishments.
- Issue receipts, refunds, credits, or change due to customers.
- Assist customers by providing information and resolving their complaints.
- Monitor checkout stations to ensure they have adequate cash available and are staffed appropriately.
- Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners.
- Answer incoming phone calls.
Requirements
- High School Diploma or the equivalent or equivalent experience
- Active Listening skills
- Speaking skills
- Reading Comprehension skills
- Service Orientation
- Social Perceptiveness
- Coordination
- Reliable attendance and availability for the scheduled shifts
What we offer
- [Pay range and how often you pay]
- [Benefits, such as health insurance, paid time off or an employee discount]
- [Training and growth, such as promotion paths]
How much to pay a cashier
The U.S. median annual wage for cashiers was $32,880 in May 2025 ($15.81 an hour). Pay differs a lot from state to state.
| Percentile | Hourly | Annual |
|---|---|---|
| 10th | $11.79 | $24,530 |
| 25th | $13.81 | $28,720 |
| Median (50th) | $15.81 | $32,880 |
| 75th | $17.47 | $36,330 |
| 90th | $19.43 | $40,410 |
| Mean | $15.95 | $33,180 |
Cashier interview questions
- Your drawer is short at the end of a shift. What do you do?
What to listen for: Reporting it right away and recounting, not covering it up. - A customer says they were charged the wrong price. How do you handle it?
What to listen for: Checking calmly, fixing a real error, and calling a supervisor when unsure. - How do you stay accurate when the line is long?
What to listen for: A habit like counting change back or checking the screen before finishing. - Tell me about a time you dealt with an upset person.
What to listen for: Listening first and keeping their own tone even. - What would you do if a customer paid with a bill you thought might be fake?
What to listen for: Following store procedure and involving a manager without accusing the customer. - Which shifts can you work?
What to listen for: Availability that matches your schedule, stated plainly. - What does good customer service at a register look like to you?
What to listen for: Greeting, eye contact, speed without rushing the person. - Have you used a register or a point-of-sale app before?
What to listen for: Comfort with simple technology; experience is a plus, not a requirement.
Skills to look for
- Active Listening
- Speaking
- Reading Comprehension
- Critical Thinking
- Service Orientation
- Social Perceptiveness
- Coordination
- Time Management
Source: O*NET importance ratings for this occupation.
Hiring cashiers?
Post the job on Jobder, add an optional video of up to 45 seconds, and review applications one at a time with a yes or a pass. Free signup is open for job seekers and employers.
Hiring kits for related roles
- Retail Sales Associate hiring kit
- Retail Store Supervisor hiring kit
- Customer Service Representative hiring kit
- Stocker and Order Filler hiring kit
- Fast Food and Counter Worker hiring kit
- Server hiring kit
Cashier career guide · Cashier salary by state
Sources and methodology
Wage and employment estimates: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025, cross-industry estimates for all ownerships. Figures are as published; BLS does not publish some estimates for some states. As defined by BLS, wages include tips, commissions and production bonuses, and exclude overtime pay, shift differentials, nonproduction bonuses and other premium pay. BLS OEWS
This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. Jobder has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET Database
Written and maintained by the Jobder team. Last updated 2026-10-26. Questions or corrections: support@jobder.pro.
Frequently asked questions
What should a cashier job description include?
A short summary of the role, the main responsibilities, the qualifications you actually require, the schedule, the location and the pay range. Listing pay helps candidates decide quickly, and some states and cities require pay ranges in job postings.
How much should I pay a cashier?
The U.S. median annual wage for cashiers was $32,880 in May 2025 ($15.81 an hour), and the middle half of workers earned between $28,720 and $36,330. Pay varies a lot by state, so check the state table before you set a range.
What are good interview questions for a cashier?
Ask about real situations the person will face on the job, and listen for how they think, not only for the right answer. The questions on this page each come with what a strong answer shows.